The Directory - Things to do, places to
go and people to talk to in Hartlepool
Hartlepool Borough Council has a school admissions procedure, contact the School Admissions Team for further details on 01429 523768.
A ONE Plan is a legal document.  This means that the LA must ensure that the support included in it is in place for your child and review it at least once per year.  It also means that the people who support your child must…
Personal Budgets – Education Requests for educational personal budgets are assessed on an individual basis by the SEN Local Authority Team. Requests in the first instance will be reviewed by the Children’s Commissioning Manager and the SEN Team Manager. Not all requests for personal budgets…
The related links on the right hand side of this page will give you access to all Primary and Secondary Schools across Hartlepool. Each Educational Provider has their own individual Policy and Procedure for dealing with Comments, Complaints and Compliments in relation to issues you…
Introduction An Education, Health and Care Plan is a legal document that replaces Statement of SEN and Learning Difficulty Assessments (LDA's). The EHC sets out: A young person's needs What should happen to meet these needs Suitable educational placements The needs and hopes of a…
The NHS complaints procedure Most medical care and treatment goes well, but things occasionally go wrong, and you may want to complain. So where do you start? Every NHS organisation has a complaints procedure. To find out about it, ask a member of staff, look…
Personal Budgets - Health A personal health budget is an amount of money to support a person’s identified health and wellbeing needs the application of which is planned and agreed between the individual, their representative, or, in the case of the child, their families or…
For more information on school transport please contact the Passenger Transport Team on 01429 523695.
If you telephone the Child Benefit helpline on 0845 3021444, they will tell you how you can claim Child Benefit or visit www.hmrc.gov.uk/childbenefit.
Job Centre Plus can be contacted either by telephone on 0845 600 2808 or via their website https://www.gov.uk/contact-jobcentre-plus