Local Offer

What is the Hartlepool Local Offer?

The intention of Hartlepool’s Local Offer is improve choice and transparency to enable families to make informed choices and have greater control over services they wish to access. By setting out a local offer of services for children and young people with special educational needs or who are disabled and their families, this will help them make choices about what is right for them over the services that their family receives, including the use of personal budgets.

Who it is for?

The Local Offer gives information to parents of children with Special Educational Needs and disabilities between the ages of 0 – 25 years, in a single place. The local offer will also assist Practitioners who work with families

How to use the Local Offer...

The local offer has been split into seven Key Stages and also links to the SEND Homepage which will provide you with additional information around the coordinated assessment process, personal budgets, information & guidance and comments, complaints and compliments procedures.

The seven key areas will cover:

  • Pre birth & something isn’t as expected
  • Diagnosis
  • Early years an starting school
  • Play & leisure time
  • Growing up, puberty and moving to secondary school
  • Becoming an adult and preparing for the future
  • Transport

If you are unable to find a service to support your needs, or if you just need more information, please contact: The Children's Hub on: 01429 284284 or by email: childrenshub@hartlepool.gov.uk

 Local Offer of Services Survey

Tell us what you think?

To make sure that the Local Offer is helpful and easy to use, we are working with service providers, parents, carers and young people to make sure that the Local Offer is fit for purpose. The Local Offer will continue to develop and change to meet need.

We would like to hear from as many people as possible to make sure we get it right. Your comments are important to us, therefore if you have a few minutes to spare, please complete this form as fully as possible and send to childrenshub@hartlepool.gov.uk.

You can check the local offer of services by going onto the direct link: http://hartlepool.fsd.org.uk/send

For information on local help and support go to www.hartlepoolnow.co.uk

Related links to the North East Council's Local Offer of Services

Useful Websites

Hartlepool SEND

Special Educational Needs and Disabilities