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Special Educational needs and Disability Information, Advice and Support Service - Hartlepool IASS

Monday - Thursday 8.30am - 5.00pm and Friday 08.30am - 4.30pm

Special Educational needs and Disability Information, Advice and Support Service - Hartlepool IASS

Hartlepool IASS provides a service of free confidential, impartial support and advice for parents, carers, children and young people up to the age of 25 years, in relation to special educational needs and disability.

Hartlepool IASS plays a key role in promoting positive relations between parents, carers, young people, schools, local authorities and others.

This is important to enable children and young people with SEND to achieve their potential. Hartlepool IASS will provide support in order to ensure that parents of children and young people with SEND are fully informed and involved in their child’s education.

What we can provide:

  • A telephone helpline service : 01429 284876
  • Support to work with the educational setting to help your child’s education
  • Information about the range of educational support services
  • Information about Health and Social Care
  • Information and support about SEN Support Plans, Statutory Assessment procedures and Education Health and Care Plans
  • Access to Independent Supporters
  • Information about Disagreement resolution and Mediation Services
  • Information about local groups
  • Information about the Local Offer, Voluntary and National Organisations
  • Advice about school admissions and appeals
  • Advice for Young People and Parents on gathering, understanding and interpreting information and applying it to their own situation
  • Someone to talk to in confidence and provide impartial information and advice
  • Information around personalisation and personal budgets
  • Help you to understand your legal rights in relation to Special Educational Needs and Disability

Who to contact

Name
Tracy Liveras
Telephone
01429 284866 or 07776 491662
Email
HARTLEPOOLIASS@hartlepool.gov.uk
Website
https://www.hartlepool.gov.uk/hartlepooliass 

When is it on?

Date & Time Information
Monday - Thursday 8.30am - 5.00pm and Friday 08.30am - 4.30pm

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